Automation as a business goal: work smarter and reduce costs
In an increasingly dynamic business world, automation has long been more than just a trend - it is a key success factor. Companies are under pressure to make processes more efficient, reduce sources of error and at the same time continuously optimize the digital workplace. This is exactly where Nexthink Flow comes in - with a powerful solution for intelligent process automation.
Why is automation so crucial?
Because it makes it possible to reduce repetitive, time-consuming tasks - freeing up valuable resources for strategic initiatives. And it’s not just about cost savings: Automation increases productivity and improves the user experience. Whether in IT support or data analysis, automation is the key to more efficient, smarter working.
Nexthink Flow: The intelligent automation platform
With the “Flow” module, Nexthink takes automation to a new level - proactive, scalable and intelligent. Instead of waiting for support requests, Flow enables automatic detection and resolution of issues before they escalate and incur costs. The platform combines a real-time orchestration engine with low-code functionality and AI-powered data analytics.
Die Vorteile im Überblick
With Nexthink Flow, IT teams can create individual workflows that are precisely tailored to the company’s requirements. Thanks to the intuitive user interface, even complex automation processes can be designed quickly and easily - without in-depth programming knowledge. The manual creation of scripts is significantly reduced and IT resources are used more efficiently.
One of Nexthink Flow’s greatest strengths is its ability to proactively solve problems. With individually configurable processes, recurring standard problems can be resolved automatically, security risks minimized or user requests processed - without any manual intervention. This avoids escalations to higher support levels. This reduces costs, shortens response times and increases user satisfaction.
Nexthink Flow integrates real-time data to optimize workflows and enable informed decisions. By analysing user behaviour and IT performance metrics, automations can be continuously improved and their benefits maximized.
The module can be seamlessly integrated into existing IT structures - without any fundamental changes to the existing infrastructure. The high flexibility of Nexthink Flow makes it easy to adapt to changing requirements and ensures future-proof automation solutions.
Automated workflows save valuable time, reduce sources of error and ensure stable, smooth-running processes. This creates noticeable relief, particularly in critical areas such as IT support, software distribution or compliance management.
Intelligent automation: more freedom for innovation
As digitalization progresses, automation is becoming a central component of modern corporate strategies. Nexthink Flow enables companies not only to keep pace, but also to actively drive innovation. IT teams gain the freedom to work more creatively and strategically. Instead of being bogged down with repetitive routine tasks, they can focus their energy on continuously developing processes and improving the employee experience.
Anwendungsbeispiele
By automating license monitoring, significant savings can be achieved by identifying and recovering unused software licenses. A corresponding workflow automatically analyzes software usage on devices, contacts the respective users to confirm the need and uninstalls unneeded applications. The freed-up licenses can then be reallocated.
Nexthink Flow can be used to proactively resolve issues with Microsoft Endpoint Configuration Manager (MECM) agents. The corresponding workflow continuously monitors the stability and connectivity of the MECM client and automatically carries out repair measures in the event of faults. The result: noticeably fewer support tickets and significantly more efficient IT teams.
With Nexthink Flow, workflows can be implemented that automatically install security updates on all devices. This reliably closes security gaps, meets compliance requirements and strengthens overall IT security in the long term.
These examples show how versatile and powerful Nexthink Flow is when it comes to implementing automation strategies.
Implementation with external support
DEX experts can provide companies with significant support in the automation and implementation of Nexthink Flow. Our teams analyze existing IT processes, identify automation potential and develop tailor-made workflows that are optimally aligned with business requirements. They also integrate the platform into the existing IT infrastructure and ensure a smooth implementation. Training and support ensure that automation solutions are used efficiently and that IT teams can benefit from the advantages in the long term.
Conclusion: Automation as a competitive advantage
Automation is no longer just an option, but a necessity to remain successful in a fast-paced business world. With Nexthink Flow, companies can optimize their processes, achieve cost savings and use resources more efficiently. This powerful module provides the tools necessary to achieve automation as a business goal and consistently drive digital transformation.
Jens Reichardt
Business Development Executive
E-Mail: jreichardt@spirit21.com
Jens is an expert in the field of device management and Modern Workplace. Whether it’s iOS, Android, Windows or macOS, you are in the best hands with Jens if you have any questions.
