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Von Jens Reichardt am 10.04.2025 Smart Workplace

Reduce hardware costs and support tickets: Hardware life cycle management

In economically turbulent times, companies are increasingly looking for ways to reduce their IT costs without sacrificing efficiency or quality. A key lever here is the optimization of the hardware life cycle. Nexthink offers innovative solutions to help companies manage their hardware efficiently and achieve significant cost savings at the same time.

What is hardware life cycle management?

The hardware life cycle describes the entire life cycle of IT equipment, from procurement and use through to disposal or reuse. Effective optimization of this cycle aims to maximize the use of hardware, avoid unnecessary purchases and reduce the total cost of ownership. Factors such as usage profiles, the condition of the devices and end-user satisfaction play a decisive role in this.

The (cost) benefits of hardware life cycle optimization

  1. Extending the useful life of devices: By accurately analyzing device performance and usage data, devices can be used longer before they need to be replaced. This reduces the frequency of new purchases.
  2. Avoiding bad investments: Not all end users need the same hardware. A data-based approach helps to make needs-based decisions and avoid unnecessary expenditure.
  3. Reduction of maintenance costs: Proactive maintenance strategies and early detection of problems prevent costly repairs and minimize downtime.
  4. Increase employee productivity: Satisfied end users working with optimally functioning hardware contribute to higher efficiency and productivity.
  5. Sustainability: Longer usage cycles and optimized device disposal help reduce e-waste and improve the company’s environmental footprint.

How Nexthink supports organizations

Nexthink provides a platform that gives IT teams valuable insights into the health and utilization of hardware, while capturing end-user satisfaction with its use. Here are some concrete ways Nexthink helps with hardware lifecycle optimization:

Practical example: Extended hardware refresh cycle

A dashboard for analyzing hardware refresh cycles for Dell and Lenovo devices. It shows the distribution of devices based on their Digital Employee Experience (DEX) score, age, replacement requirement and RAM upgrade recommendation.

Screenshot Nexthink: Übersicht über 138 Computer, die älter als die Unternehmens-Nutzungsdauer sind. Links nach Modell aufgeschlüsselt (höchster Wert: Latitude 5420 mit 40 Geräten), rechts nach Hersteller (Dell: 98, Lenovo: 40). | SPIRIT/21
Screenshot Nexthink: Overview of 138 computers that are older than the useful life defined by the company. Broken down by model on the left, by manufacturer on the right.
Screenshot Nexthink: Übersicht über 69 Computer, die ersetzt werden müssen. Links nach Modell aufgeschlüsselt (Latitude 5420 mit 23 Geräten am häufigsten), rechts nach Hersteller (Dell: 55, Lenovo: 14). | SPIRIT/21
Screenshot Nexthink: Overview of 69 computers that need to be replaced. Broken down by model on the left, on the right by manufacturer.
Screenshot Nexthink: Übersicht über 17 Computer, die ein RAM-Upgrade benötigen. Links nach Modell aufgeschlüsselt (Latitude 5420 mit 6 Geräten am häufigsten), rechts nach Hersteller (Lonovo: 11, Dell: 6) | SPIRIT/21
Screenshot Nexthink: Overview of 17 computers that need a RAM upgrade. Broken down by model on the left, on the right by manufacturer.

Benefit from advantages with professional support

Our experts help IT teams decide whether to keep, upgrade or replace existing hardware. Having a partner with expertise makes the process of hardware lifecycle optimization much easier. By focusing on key usage data, device performance and user feedback, we ensure that the full benefits are realized.

Efficient hardware, lower costs: optimizing the hardware life cycle

Optimizing the hardware lifecycle offers companies an enormous opportunity to reduce their IT costs while increasing employee efficiency and satisfaction. Nexthink provides a powerful platform that delivers data-based insights to enable effective hardware management. Use this opportunity to take your IT strategy to a new level and benefit from the many advantages of optimized hardware management.

Jens Reichardt

Business Development Executive

Jens is an expert in the field of device management and Modern Workplace. Whether it’s iOS, Android, Windows or macOS, you are in the best hands with Jens if you have any questions.

Jens Reichardt