Reduce hardware costs and support tickets: Hardware life cycle management
In economically turbulent times, companies are increasingly looking for ways to reduce their IT costs without sacrificing efficiency or quality. A key lever here is the optimization of the hardware life cycle. Nexthink offers innovative solutions to help companies manage their hardware efficiently and achieve significant cost savings at the same time.
What is hardware life cycle management?
The hardware life cycle describes the entire life cycle of IT equipment, from procurement and use through to disposal or reuse. Effective optimization of this cycle aims to maximize the use of hardware, avoid unnecessary purchases and reduce the total cost of ownership. Factors such as usage profiles, the condition of the devices and end-user satisfaction play a decisive role in this.
The (cost) benefits of hardware life cycle optimization
- Extending the useful life of devices: By accurately analyzing device performance and usage data, devices can be used longer before they need to be replaced. This reduces the frequency of new purchases.
- Avoiding bad investments: Not all end users need the same hardware. A data-based approach helps to make needs-based decisions and avoid unnecessary expenditure.
- Reduction of maintenance costs: Proactive maintenance strategies and early detection of problems prevent costly repairs and minimize downtime.
- Increase employee productivity: Satisfied end users working with optimally functioning hardware contribute to higher efficiency and productivity.
- Sustainability: Longer usage cycles and optimized device disposal help reduce e-waste and improve the company’s environmental footprint.
How Nexthink supports organizations
Nexthink provides a platform that gives IT teams valuable insights into the health and utilization of hardware, while capturing end-user satisfaction with its use. Here are some concrete ways Nexthink helps with hardware lifecycle optimization:
Nexthink collects and analyzes real-time data on device usage so that IT teams can make informed decisions about hardware upgrades or replacements. For example, before a Windows 11 rollout.
With the help of predictive analytics, IT teams can identify and resolve potential problems before they have a negative impact on productivity. Examples include poor battery performance, insufficient RAM or storage space.
By integrating user satisfaction surveys, companies can react specifically to problems and ensure that the hardware provided meets the requirements.
Nexthink helps determine the optimal time for hardware replacement based on actual usage and performance, rather than relying on rigid schedules. This avoids unnecessary new purchases and reduces the total cost of ownership.
Based on roles and usage profiles, employees receive the hardware that meets their individual requirements without having to wait for fixed replacement cycles. Developers or engineers benefit from shorter replacement cycles, while their high-performance devices can then be used for less demanding activities, such as administrative tasks.
Practical example: Extended hardware refresh cycle
A dashboard for analyzing hardware refresh cycles for Dell and Lenovo devices. It shows the distribution of devices based on their Digital Employee Experience (DEX) score, age, replacement requirement and RAM upgrade recommendation.



Benefit from advantages with professional support
Our experts help IT teams decide whether to keep, upgrade or replace existing hardware. Having a partner with expertise makes the process of hardware lifecycle optimization much easier. By focusing on key usage data, device performance and user feedback, we ensure that the full benefits are realized.
Efficient hardware, lower costs: optimizing the hardware life cycle
Optimizing the hardware lifecycle offers companies an enormous opportunity to reduce their IT costs while increasing employee efficiency and satisfaction. Nexthink provides a powerful platform that delivers data-based insights to enable effective hardware management. Use this opportunity to take your IT strategy to a new level and benefit from the many advantages of optimized hardware management.
Jens Reichardt
Business Development Executive
E-Mail: jreichardt@spirit21.com
Jens is an expert in the field of device management and Modern Workplace. Whether it’s iOS, Android, Windows or macOS, you are in the best hands with Jens if you have any questions.
