Hybrid Work

Everything you need to know about hybrid working models

The way we work has changed dramatically in recent years. Working from home is the new standard, flexibility and mobility are in demand. The traditional workplace no longer exists; instead, your team works from anywhere - whether in the home office or in the office, in M365 or Google Workspace, cloud-based or connected to a traditional data center via VPN.

This hybrid form of working brings many advantages, but also new requirements for the provision of devices, applications and data and for IT security.

Advantages of hybrid working models

Why the user experience is important in hybrid working environments

In hybrid working environments, where data and applications are accessed from different locations, devices and networks, it is becoming increasingly difficult for IT teams to gain a comprehensive, up-to-date overview of these heterogeneous system landscapes. Modern Digital Employee Experience Management solutions provide the necessary transparency and offer users a positive user experience.

Since the rapid rise of Hybrid Work, Digital Employee Management (DEX) has become increasingly important and has developed into an IT discipline in its own right.

Hybrid Work and the possibilities of DEX

• Increased complexity : Hybrid and remote work environments are more complex than traditional office environments, as employees access a wide variety of systems on-prem and in the cloud from different locations and devices. DEX solutions make it easier to gain an overview and support the detection and rectification of IT faults. Further development towards proactive and preventative IT is possible.
• Security vs. user-friendliness: Remote working brings with it increased security risks, as employees can access sensitive data from insecure networks or devices. Companies need to find a balance between security and usability. DEX management solutions help with this, e.g. in the area of compliance.
• Increased competition for talent: With the rise of hybrid work, companies around the world are competing for the best talent. An outstanding user experience can be critical to attracting and retaining talent. With the help of DEX management solutions, the digital user experience can be measured and targeted for improvement.
• Distributed workplaces: Especially in hybrid scenarios, employees need fast, reliable and user-friendly systems to perform their tasks effectively. With DEX management solutions, companies can improve the productivity of their teams and contribute to a positive user experience.

Learn more about Digital Employee Experience Management.

Business solutions for Apple devices

We offer business solutions for Apple devices based on proven platforms such as Jamf. Jamf simplifies device management and offers numerous benefits to both employees and IT. It allows users to remain productive while IT can assume consistent device security, data protection and privacy - regardless of the location and network connection of the devices.

The Trusted Access Security platform integrates device management, user identity and secure connectivity with endpoint protection. In addition, we implement the Zero Trust Security Concept, which controls and verifies every access to corporate data.

Solutions for a Deskless Workforce

When introducing hybrid working models, the focus is often on office workstations. However, we also consider deskless workers - in the field, in production, on construction sites or in logistics.

We offer special solutions for working environments with health or safety-related risks. The respective working environment is intelligently identified using various indicators such as location, movement or time of day. As soon as a relevant environment is identified, apps and functions are automatically activated or blocked based on existing company guidelines for as long as an employee is in the relevant working environment. If the environment changes, the authorizations also adapt in real time. This eliminates the risk of distraction from mobile devices and better protects employees without a dedicated desk.

By implementing our Smart Workplace solutions, companies can take full advantage of flexible working models while ensuring the security of their employees, devices, data and applications.

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