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Tablet mit geöffneter Unternehmenswebsite spirit21.com, dargestellt in einem modernen digitalen Arbeitsplatz mit Stylus-Stift. | SPIRIT/21
Von Lars Leupold Collaboration

Migration of global Microsoft Teams tenants - efficient and smooth

Customer requirement

A global company consolidated three regional tenants (Japan, Europe, America) in a central Microsoft Teams environment. The focus was on the telephony migration for 13 European locations.

Challenge

The migration had to take place parallel to the existing system. Different voice policies, local session border controllers and existing number formats made standardization difficult. The aim was not to affect the end users.

Project highlights

  • Consolidation of regional tenants into a global environment
  • Integration of voice, SBCs & direct routing
  • Minimal impact on end users
  • Future-proof Teams architecture with standardization

SPIRIT/21 solution

SPIRIT/21 coordinated the parallel setup of the new tenant with the existing environment. All voice policies were consolidated and transferred. The routing logic (SBCs, direct routing) enabled flexible allocation of phone numbers. Optimizations and recommendations were integrated on an ongoing basis.

Advantages for the customer

  • Minimal impact on end users
  • Flexible migration with fallback level (“fallback routing”)
  • Standardized voice policies across all regions
  • Parallel operation of old and new tenants
  • Future-proof Teams architecture for global use

Part of our Smart Workplace portfolio

SPIRIT/21 accompanies you from tenant migration to voice integration - efficiently, securely and with a focus on user convenience.

Learn more

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Lars Leupold

Digital Workplace Solutions & Services (DWS&S)

Phone: +491784472806
E-Mail:

We have been advising and supporting our clients in the various areas of the digital workplace for many years. Together, we develop ideas and solutions for an efficient, safe workplace for optimal collaboration, high productivity and employee satisfaction.

Lars Leupold