Collaboration from over 200,000 end devices

Better collaboration worldwide

In a globalised working world where collaboration across different time zones and locations is crucial, the focus is on creating an optimal working environment. SPIRIT/21 has made it its mission to support companies in providing their employees with the best possible conditions for efficient collaboration. With customised solutions and comprehensive expertise, the specialists at SPIRIT/21 help companies to successfully master the challenges of the global working world and increase productivity.

The challenge of collaborating with a large number of end devices

Against this complex background, the question arises: How can collaboration be ensured to run smoothly within such a broad IT infrastructure with different operating system versions and many different software solutions?
How does this work with the ever-increasing number of mobile devices and home office users? And how can the entire workplace be designed to be as user-friendly and secure as possible?

Implementation through standardisation

Standardisation is the keyword. SPIRIT/21 provided a standardised office client, of which over 220,000 are already in use at customers worldwide. The migration of the collaboration and messaging platforms from Lotus Notes to Outlook and from Sametime to Lync/Skype for Business was successfully supported. Whether based on Windows 7 with Office 2010/2013, Windows 10 with Office 2016 or future cloud-based platforms - a standardised client infrastructure is essential.

The following points are crucial here: developing company-wide standards, defining centralised configuration, change and release management, creating flexible automation solutions and software packages, developing security concepts and migration guidelines, evaluating software alternatives and ensuring that everything runs smoothly through experts in support services.

Advantages of collaboration tools and support services

Since 2014, the central support services (2nd and 3rd level) have been completely in the hands of SPIRIT/21. The long-standing, continuously expanded cooperation between the two sides confirms the success of this project.