SPIRIT/21 follows its quality management system to ensure the consistent high quality of the services offered. The management system supports clear regulations of responsibilities, a high level of transparency and continuous optimization of business processes.
We offer our customers a clearly defined portfolio of solutions, services and innovations.
We are organized in a customer-oriented, regional and SME-oriented manner.
We meet our customers’ expectations in terms of performance and quality.
We treat our customers, suppliers, partners and employees as equals.
We communicate openly, correctly and reliably and adhere to agreements.
We work in transparent and lean structures and processes.
Our understanding
The management of SPIRIT/21 is responsible for maintaining and continuously improving the quality management system.
As early as 2007, SPIRIT/21 decided to have its quality management system certified in accordance with DIN EN ISO 9001 and to maintain this certification.
