IT projects & managed services from a single source
- Transition management to ensure that the transition runs smoothly
- Project management to bring your projects safely to the finish line
- Service management to ensure that your services are coordinated in the best possible way to suit your infrastructures
- Project-based support to overcome your challenges with our experts
- Operation of (partial) infrastructures, in accordance with ITIL best practices, taking into account regulatory and industry-specific requirements as well as your other requirements.
Would you like more information about our extensive Certifications? Please do not hesitate to contact us.
Loyal customers thanks to best practices
One of the main reasons why our projects run smoothly and successfully is the close connection between the specialist teams, the end users and the management level. As a medium-sized company, we attach particular importance to stakeholder management and maintain a partnership-based cooperation with our customers on an equal footing. This also includes reliability in terms of contact persons. Permanent account managers as well as project and service managers guarantee long-term and trustworthy cooperation.
Services Desk - Scalable support
By commissioning the SPIRIT/21 Service Desk, you can freely scale your IT services. We enable you to focus on strategic tasks: Your internal IT department can concentrate on strategic tasks and the development of new business areas instead of being overloaded with daily helpdesk tasks. Simple 1st and possibly 2nd level support tasks are outsourced and resolved, freeing up your IT team to focus on core activities. Our service is provided entirely from Germany - this ensures short communication channels and prevents frictional losses due to language barriers. Learn more
We support you in the area of service quality and availability by ensuring continuous availability. This relieves the burden on your internal IT and achieves better cost efficiency and transparency. Our Managed Services solutions reliably take over your IT operations and are scalable at any time to manage and improve your operations.
André Hoffmann
Geschäftsbereichsleiter Service Delivery
Phone: +491726293194
E-Mail: ahoffmann@spirit21.com
As Head of Service Delivery, André is the ideal contact for issues relating to the development and operation of your IT systems.
![André Hoffmann](https://spirit21.com/media/pages/contacts/andre-hoffmann/67890eaed9-1713950617/hoffmann-andre-600x600.webp)