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Tablet mit geöffneter Unternehmenswebsite spirit21.com, dargestellt in einem modernen digitalen Arbeitsplatz mit Stylus-Stift. | SPIRIT/21
Von Lars Leupold Digital Employee Experience Management

Proactive IT with Nexthink – for a better Digital Employee Experience

Customer requirement

A company wanted to improve end-device performance, particularly battery life, resolve cross-team IT problems more quickly, and make strategic decisions based on real usage data.

Challenge

In addition to understanding the complex IT environment, the conviction of the departments and management was central to generating the full value of a DEX solution like Nexthink.

Project Highlights

  • Transparency about end devices & user behavior
  • Faster problem solving through real-time data
  • Automation relieves the service desk
  • Strategic IT optimization through valid usage data

SPIRIT/21 Solution

SPIRIT/21 evaluated various monitoring approaches and recommended Nexthink. Following the proof of value, the introduction, including the development of an operating model (“DEX as a Service”), and integration into the ongoing

Advantages for the customer

  • Transparency about devices, applications and usage
  • Strategic decisions based on valid data
  • Faster resolution of cross-team IT problems
  • Relief of the service desk through automation
  • Optimized hardware sizing and IT cost control

Part of our DEX portfolio

SPIRIT/21 creates real employee experience - with smart analysis, automated problem solving and measurable added value.

Learn more

Moderner Arbeitsplatz mit Nexthink-Dashboard auf Desktop-Monitor zur Analyse der Digital Employee Experience und zusätzlichem Laptop im Homeoffice. | SPIRIT/21

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Lars Leupold

Digital Workplace Solutions & Services (DWS&S)

Phone: +491784472806
E-Mail:

We have been advising and supporting our clients in the various areas of the digital workplace for many years. Together, we develop ideas and solutions for an efficient, safe workplace for optimal collaboration, high productivity and employee satisfaction.

Lars Leupold